Are you cultivating a culture of Emotional Intelligence in your organisation?

Are you cultivating a culture of Emotional Intelligence in your organisation?

It seems like everywhere you turn someone is talking about Emotional Intelligence and leadership skills, these things actually aren’t a new idea and, in business, we’re only just catching up. There’s such a massive body of work out there and a tonne of books to devour, that it seems crazy not to take advantage of it! (There’s a handy list at the end of this blog if you’re interested in learning more!)

One study of manufacturing supervisors, following Emotional Intelligence training, revealed significant improvements. Most impressively a 20% drop in formal grievances and an increase of $250,000 in productivity revenue.

Looking at the statistics, it’s safe to say that if this was sold in stores, we’d all be lining up for it like the newest iPhone! But, unlike technology now days, it costs nothing more than your attention and understanding – that’s a pretty good deal I’d say. But what is it exactly?

Put simply, Emotional Intelligence is a measure of a person’s capability in self-awareness and social awareness. Put slightly more complicatedly, it’s a true skill that can take years to master and can raise you to the highest heights of professional excellence. All you need to do is dip your toe in the water – here are some tips to help:

1. Own your feelings.

Relate your feelings back to yourself rather than a person or situation. For example instead of saying “You’re really annoying” say “I am feeling annoyed”. Your feelings are your own and it’s important to understand that.

2. Discover your why.

Instead of reacting outwardly to a feeling, ask yourself why you are experiencing it. Just keep asking why – you’ll move past the emotion and skip straight to a solution.

3. Use your feelings.

Before making a decision or taking action, ask yourself how you will feel if you do it and how you will feel if you don’t. Your emotions are a useful guide to put you on the right path.

4. Use the feelings of others.

Just like the last tip, the emotions of others also need to be considered. Before making a decision or taking action, ask yourself how others will feel if you do it and how others will feel if you don’t. Emotional intelligence is just as much about others as it is about yourself.

5. Convert your emotions.

Emotions like anger can be used in really positive ways. Use it to energise yourself and get things done, the energy is already there you just need to direct it.

6. Know that there isn’t always a solution.

Sometimes people just need someone to listen. You don’t always need to offer a solution or opinion. By just spending time with the person, you are telling them that they are valued.

7. Check in with yourself.

Taking a minute every day to ask yourself “How do I feel?” and “What will make me feel better?” is incredibly important. Sometimes we can get worked up over time and not notice how it is impacting us. Connect back in with your emotions and address them.

8. Check in with others.

At any given point in the day, one person can be experiencing a whole range of emotions. Be aware of the people around you, if you notice something is not right, ask. “How do you feel?” and “What will make you feel better?”

9. Validate others.

Do your best to understand other people’s point of view. Everyone sees and experiences the world differently and one way is no more right or wrong than another. Show understanding, empathy, and try to accept people’s feelings.

10. Step out of judgement.

Judgement comes from assumptions, opinions of others, and generalisations – and all of these hold people back. When meeting someone new, try to wipe the slate clean and walk into the room opinion free. You’ll have a much clearer head and be ready to listen.

If an emotionally intelligent leader means greater leadership and productivity, wouldn’t this also translate to employees? Creating a more emotionally intelligent culture, greater engagement and bigger, better outcomes?

So, here’s the question – Are you developing this with staff?

It’s time to consider every companies greatest asset – the team at the front line. Get nurturing, get developing, and get the Emotional Intelligence boost that will change the way we see business, forever.

References:

  • https://hbr.org/2015/04/measuring-the-return-on-character
  • http://onlinemba.umd.edu/resources/infographic/emotional-iq-and-you/
Top 10 Emotional Intelligence Tips

Top 10 Emotional Intelligence Tips

EQ stands for Emotional Quotient, otherwise known as Emotional Intelligence, and is a measure of a person’s adequacy in areas such as self-awareness, empathy, and dealing sensitively with other people. In business, EQ is vital to build strong working relationships and develop connections with other people.

Whether you’re a manager, staff member or job seeker, emotional intelligence is something you should always strive to develop if you want to have good personal and professional relationships.

So, to help you out, here are 10 emotional intelligence tips to get you through your day!

Tip 1:

Become Emotionally Literate. Label your feelings, rather than labelling people or situations. “I feel impatient.” vs. “This is ridiculous.” I feel hurt and bitter.” vs “You are an insensitive jerk.” “I feel afraid.” vs “You are driving like an idiot.”

Tip 2:

Distinguish between thoughts and feelings. Thoughts: I feel like… & I feel as if… & I feel that feeling… vs Feelings: I feel (feeling word).

Tip 3:

Take responsibility for your feelings. “I feel jealous.” vs “You are making me jealous.”

Tip 4:

Use your feelings to help make decisions. “How will I feel if I do this?” “How will I feel if I don’t?”

Tip 5:

Show respect for other people’s feelings. Ask: “How will you feel if I do this?” “How will you feel if I don’t?”

Tip 6:

Feel energised, not angry. Use what others call “anger” to help feel energised to take productive action.

Tip 7:

Validate other people’s feelings. Show empathy, understanding, and acceptance of other people’s feelings.

Tip 8:

Practice getting a positive value from emotions. Ask yourself: “How do I feel?” and “What would help me feel better?” Ask others “How do you feel?” and “What would help you feel better?”

Tip 9:

Don’t advise, command, control, criticise, judge or lecture others. Instead, try to listen with empathy and non-judgment.

Tip 10:

Avoid people who put you down. While this is not always possible, at least try to spend less time with them, or try not to let them have psychological power over you.

5 Tips to Stay Focused on your Dreams

5 Tips to Stay Focused on your Dreams

We all dream. Images, ideas, emotions and sensations happen in our mind involuntarily, while we sleep. It’s also been suggested that dreams are a connection to our unconscious mind and that they manifest from our deepest desires and anxieties. Even though we can’t control our sleeping dreams, we can control the dreams and goals we have while we are awake – it’s staying focused on these dreams that is the tricky part.

We all start out with the best intentions, whether it be to lose weight, to save money, or to find that dream career, but sometimes we get a little lost along the way. Distractions, loss of motivation or even laziness can be possible causes as to why we never fulfill our dreams.

Goals and dreams drive us to be better people, they give our lives a meaning and purpose, when we finally realise our dreams and reach our goals we will feel fulfilled, complete and above all, HAPPY. But it takes time, commitment and an enduring passion for anyone to accomplish all of their dreams, and even then, that probably isn’t the end, most people need to have something to drive them so new goals arise so new achievements can be reached.

So, you have goals and dreams you want to work on, but don’t really know where to start!!! Great, well you have started already.

There are a few things you can do to stay focused on your dreams, here are 5 straightforward, but valuable steps that will help to get you started.

1. Plan

Write down your dream/goals in a journal, you need to be very specific about what it is that you want. It is hard to achieve your dream if you’re not really certain about what you want. Even if you’re not 100% sure about what you want the outcome to be, you can at least start down that path and along the way you will be able to narrow it down by trying things relating to your dream.

2. Visualize

Have a clear vision of what you want and where you see yourself. What does it feel like? Remember that feeling because that is what will be your driving force. You can also make a vision board if your goal is a thing or something you can see. This will serve as a reminder everyday of what you really want. If you can’t visualize yourself achieving the dream or goal, then there is a strong chance that you won’t.

3. Desire

You need to have a strong desire to fulfil your ambition. If it is not a strong, burning desire, then you probably don’t want it that much. If you are waking up every morning thinking about your goal, then you have the desire you need. It almost needs to be bordering on an obsession!

4. Set a time limit

You need to set a time frame for your goals. This will help you to stay on the right path and to motivate you when you are slacking off. The timeline could be in weeks, months or years, it all depends on what your goal is. Be realistic, you can’t set yourself a timeline of losing 10kg in 2 weeks, this is definitely not realistic, and all it will do is discourage you when you don’t reach your goal, you are more than likely going to give up if this happens.

5. Review your progress

If you are not progressing how you would like, you need to get some help. Use your network of friends, work colleagues and family to help you. Even if it’s just for support, it might just be the boost you need. Regularly checking your progress will stop your goals from fading away, also by letting people in on what you are trying to do, makes you much more accountable. There is always someone that knows someone, so you never know, just by seeking help from the right person could help expand your network and make your dreams and goals a reality.

By following these simple steps, you will set your focus well and truly on your dreams. Don’t forget to stay positive, even when it doesn’t quite go right, just stick to your plan and you will soon be back on track. Whatever you do, ‘DON’T GIVE UP’!! Everyone hits bumps along the way, they may even fall down, but by getting back up, brushing yourself off and continuing on your journey, you will be much stronger and more determined and remember; “All of your dreams can come true, if you have the courage to pursue them.” – Walt Disney.

The REAL way to unwind & chill!

The REAL way to unwind & chill!

“Have a glass of wine. It will relax you.”
“These may make you have weird dreams, but you’ll sleep.”
“You just need to get away and relax. Go on vacation!”

Three coping mechanisms, three different suggestions. But which one of these actually works when it comes to chilling out?
None of them. Temporarily, maybe. But reaching that utopia of complete chill, stress-free living doesn’t come in a bottle, isn’t topped with a cork or isn’t some place you can get to on a plane.

A true state of chill starts from within.

We know what you’re thinking, easier said than done, right? Well, bottled happiness costs money, and a plane ticket isn’t free; but getting to a place of total relaxation without leaving your seat is free and accessible by everyone. When you’re relaxed, you’re happier. And when you’re happier, you’re more productive, more loving and more understanding.

There is nothing to lose.

STEP 1: Quiet.

And by quiet, we don’t just mean be quiet, we mean get quiet. Get to a quiet place, quiet your mind and listen to the sound of nothing. If it helps, a white noise might help you get there – the sound of a fan, the dryer full of towels, waves – all of these are low-level sounds that can help you get to a state of quiet and a place of chill.

STEP 2: Focus. (with your eyes closed)

During troubling or stressful times it can feel all consuming. Thoughts may be racing through your head one hundred miles an hour, especially at night when the distractions of a busy day aren’t there. And although it’s hard, if you can just slow it all down so that you can think logically, you might be able to answer all of life’s questions with some quiet reflection.

Night time speed thinking is rarely resourceful and can blur your vision between perception and reality. Slow down those lightening thoughts and try to focus on one thing; even if that one thing is something so basic, like “just breathe.”

STEP 3: Put yourself first.

Mothers, fathers, managers and supervisors; all of these are titles of responsibility. You carry the load of other people by managing the team; if you fail your team fails, right? Wrong. With you as an ineffectual leader or caretaker, parts of your domain are sure to get neglected or fall apart if you are not in the right head space.

If the thought of 15 minutes of alone time puts you into a panic, then you are exactly the person who needs to take 15 minutes to get quiet. You deserve it, so make it a priority. Because by putting yourself first, you are actually putting your team first. They are who they are because of you, of what you represent and if you are showing up as being tired, irritable and irrational, they will soon follow your lead.

We’re all for a glass of wine, and modern medicine can sure have it’s advantages. But for true chill, there’s nothing quite like getting down to the source. And in this case, the source is you.

Colours to wear for an interview

Colours to wear for an interview

In today’s job market in which companies might interview dozens of potential clients for one position, first impressions are more important than ever!  One important and often overlooked aspect of an interviewee’s first impression is colour.  The colour of your clothing sends a subconscious message to the interviewer about your personality. Research shows that 85% of our communication is non-verbal so choosing what to wear is an important part of your overall presentation.  What you choose to wear communicates a lot about who you are and how you see yourself.

So that leaves the question – “What colour should you wear to make a great first impression?”

BLACK – Leadership

Black can initially be seen as unapproachable, but if worn correctly it can also communicate ‘glamour, sophistication, exclusivity’.  Black is a colour that is to be taken seriously, it is communicating you are a leader in that industry. Black can also connote drama so use it carefully when putting an outfit together – you may want to use it as an accent rather than a primary colour.

BLUE – Team Player

Blue is by far one of the best colours to wear for a job interview because it exudes trust and confidence.  Studies show that navy blue is the best colour for a suit to wear to a job interview, because it inspires confidence. It appears you are more likely to get the job when you wear navy blue to an interview than any other colour. The colour blue conjures up calm, stability, trust, truth, confidence and security, these are all great messages to send without saying a word.

GREY – Logical/Analytical

Wearing grey communicates independence or isolation.  This doesn’t have to be a bad thing, as long as you are showing that you are confident at the same time.  Grey is also perceived as being a lonely colour, which may say to others that you are very much a self sufficient and capable individual who is able to think on their own. However after blue this colour is not distracting for the interviewer, which means they will be more focused on what you’re saying and how you’re saying it.

 

WHITE – Organised

Wearing either white or beige is a safe bet.  The only problem is you run the risk of being considered dull and lacking in self confidence.  Some hirers perceive white to mean that you are organised.  Wearing either white or beige for a job where everyone else is wearing colours may make you stand out in a good way.

BROWN – Dependable

This earthy colour means warmth, safety, reliability and dependability and is a great colour to use if you are in doubt.

RED – Power

Red conveys power and passion and is the best colour to wear when you want to impress or persuade someone it is best to use it only as an accent, and it will make a strong impression.  Many brands use red when they want to be seen as powerful and compassionate, and it is also linked to courage, excitement and exuding energy. For an interview use it sparingly.

GREEN, YELLOW, ORANGE AND PURPLE – Creative

These louder colours communicate that you are fun and attract attention, but they do not necessarily elicit feelings of trust or commitment, (not the best message to send in a job interview).  I would leave these colours at home and get them out for happy hour or in house meetings.

 

Accent colours are colours that are used for emphasis in a colour scheme. These colours can often be bold or vivid and are used sparingly, to emphasise, contrast or create rhythm.